Diamond Buick GMC Reviews
Read What Our Customers Have To Say About Their Experience At Our Dealership
16:28 07 May 19
I had a great experience working with all the departments to get my new truck. They were flexible and answered all my questions. I have my vehicles serviced at Diamond and those guys also take great care of me.
01:03 18 Apr 19
We couldn't have asked for a better experience at Diamond Buick! Everyone was friendly, helpful and honest. They worked with what we wanted in an upgrade vehicle and would recommend them to anyone! Thank you Devin, Corey and Korey for your great customer service
13:11 08 Apr 19
All the service people at Diamond Buick GMC are very friendly and helpful. Having them drop me off at work saves me time waiting around (but if I do wait, the waiting room is comfortable and stocked with coffee, water and WiFi)!
00:51 02 Apr 19
I would recommend Dimond GMC to all my friends. Very great group of salespeople with 0 pressure!! Thanks again!
19:48 27 Mar 19
I can not say enough about the wonderful individuals that work in the service department. They made a grim situation better by providing peace of mind and great customer service. I would 100 percent recommend Diamond Buick GMC of Alex for any and all service related issues!
15:12 14 Mar 19
Everything was done while I waited. We also spoke directly with the mechanic that did the work on our vehicle and he explained what was fixed and why. We appreciated that.
00:47 10 Feb 19
We just purchased a vehicle from Devin Hormann. He & Corey did an amazing job! They made the car buying experience, which has been historically stressful, very enjoyable & easy! Kudos!
17:00 21 Jan 19
I was traveling back home (which was 6 hours away from Alexandria) and I kept getting "error" messages on my display about my DEF levels (it's a new to me 2012 - 2500 Chevy van) being low. After the message said I had 246 miles to go it then said I had 1900 miles then it said 1100 miles to go so you get the point of my concern. So not wanting to risk it I ended up at the Diamond Buick GMC service department at 10:00a.m. on a Wednesday with no appointment - just walked in. There I met with Hannah and explained my situation and the fact I still had a 6 hour drive ahead of me. Unfortunately Hannah said they were booked full. I thought I was screwed. As we talked for a moment Hannah told me to wait and she went in the back and found out there was someone who was able and WILLING to get me taken care of!! In less than 45 min I had my oil changed and the DEF was topped off and I was good to go - no more "error messages". I cannot say how much I appreciate the help, the fast and friendly service and the willingness of Hannah and the guy who did the service to help me when they were already busy. No extra BS or add on sales - just great service. My van was taken care of and I made the 6 hour trip home with no issues. I absolutely recommend Diamond Buick GMC. Thanks again!!!
10:33 31 Aug 18
Will definately recommend Diamond Buick to anyone looking for a vehicle!! From starting our experience with Tom and ending it with Corey, it was a great experience! They were upfront and honest with all questions and concerns we had and did everything they could to ensure we received the best deal. Thank you!!!
14:28 31 Jul 18
Awesome service. Very friendly.
01:25 19 Apr 18
i just bought a 2012 equinox this past week and love it. Tim pederson was my sales guy I would refer him to anyone he explained every feature of the car go everything set up the way I wanted and let me know i could call at anytime with questions. corey nehk did all the finance paper work and was fast and knowledgeable and made it relaxed when filling out all the paper work. Jason thoennes the general manager is simply amazing....gave advice answered questions and truly did whatever he could to make the DIAMOND DIFFERENCE. We will not buy a car from anywhere else!!!!
Patty Dokken Meyers
01:48 28 Mar 18
My husband and I just bought our vehicles from Diamond within the past couple of months. We are so pleased with the service there! If you're looking for a vehicle, just stop on into Diamond Buick GMC in Alex. It will definitely be worth your trip! Darren, Michalene, Jon....you are the absolute BEST! Thank you all so much!
22:04 19 Mar 18
Got a great truck at a great price. I’ll be a repeat customer.
15:00 16 Jan 18
Lucas was great to work with. He answered all my questions and was very helpful with the purchase of my truck. I would reccomend Diamond Buick and GMC as well as working with Lucas. Thank you.
Mary Jo Wolter
14:38 01 Dec 17
Top notch dealership. Luke was fantastic to work with and very knowledgeable of the products and worked very hard to get us the truck we wanted. Drew in F&I is also very knowledgeable and together they make a great team. We would highly recommend your dealership.
16:21 05 Sep 17
I just got a GMC Terrain, and so in love with it and thanks to the best customer service, it was such a great and easy time, they make it so pleasant and explain everything and tell you what's going on, and help you in anyway possible, would absolutely recommend them!!
Erica Angen Koep
20:21 10 Jul 17
Thank you to Jason Thoennes & Corey Nehk for helping me find a vehicle that fit my needs and budget. They were very friendly, and took the time to help me when it was a busy day there. I felt confident in my "new" vehicle as I drove off the lot. Will be bringing it back to Diamond Buick GMC of Alex for oil changes in the future too.
17:55 24 Jun 17
I can't say enough good words to explain the service I received at Diamond the other day. I thought I had a potential problem averted by having my power steering serviced in AZ before I drove back to MN but the seals weren't replaced and the power steering fluid had slowly drained out. I asked if the service department would just check to see if everything was tightened properly because I noticed some stains on my garage floor that normally weren't there. They replaced the seals and put on the new door handle (which is why I was there in the first place). Thank you, Diamond GMC, especially Jen the technician that explained everything so well.
03:00 21 May 17
Very Friendly and Hepful folks . Highly recommend stopping in and checking out there huge selection of vehicles
11:42 06 May 17
Customer service is amazing!!! Michalene helped me purchase my Terrain and she really covered all the bases!!! From trying it out all the way thru getting all the final details finished!! Went so smooth!!! Was well worth the drive from Minot ND to purchase my vehicle there!!!!Thank you so much!!!!
22:31 24 Apr 17
I was looking for a new truck but wasn't sure on what brand to buy or where to buy it. Looked all over the cities, then drove to Alex. Friendliest and most helpful salesman won our business! I must admit I am probably one of the worst customers wanting everything but wanting to pay nothing! Corey Nehk helped us and put up with my expectations and I feel I received excellent service on buying our truck. Hope if we need any service it goes as smooth. Would highly recommend Cory & Diamond to my friends, family and anyone looking for a vehicle.
21:02 18 Feb 17
The staff at Diamond Buick GMC is so helpful, I couldn't imagine buying anywhere else!
16:51 03 Feb 17
Got my dream car, Now go and get yours!! Such great customer service, beyond helpful and VERY family oriented!! Go check them out!
21:16 31 Dec 16
Best buying experience we've ever had! It was so nice that they had an area for our 3 young kids to color and watch cartoons. Definitely family friendly. We visited with at least 7 staff members, all of whom were beyond friendly and personable. It seems like everyone enjoys working there, and that's always a great atmosphere to walk into. Very pleased and look forward to having all of our maintenance work done there in the future. You've definitely earned our referrals and repeat business!
Jon N Jess Schuette
12:56 05 Dec 16
I had my oil changed and their customer service was excellent!
Angel Rae Molden
17:05 21 Nov 16
Fantastic people and service! It's obvious that the customer is their top priority!!!
13:08 19 Nov 16
The service department did a great job taking care of me when my truck needed some work. Not only did they provide alternate transportation and get the problem resolved, but they kept me informed. Communication like that is hard to find. Thanks, Diamond Buick GMC!
Jodi Schroeder Rehovsky
14:53 30 Sep 16
Shout out to Corey Nehk for taking good care of us with great service after the sale!!! You guys are great!
02:53 18 Sep 16
The staff at Diamond Buick GMC is wonderful to work with! I recently purchased a vehicle from them and everyone was extremely helpful. Tom was great to work with, and I recommend him and Diamond Buick GMC to anyone looking for a great vehicle and a great company to work with.
12:48 05 Aug 16
Great customer service! Professional and honest! I Have purchased 2 vehicles from them, and can't say enough great things. I live over 2 hours from Alexandria and their is a reason I come to Diamond Buick and GMC. Jason T and Corey K thank you!
Julie K. Bangtson Backes
15:47 12 Jul 16
Mariah did a great job working with us to get something that was practical for our family and was in our price range. Chad was very helpful in finalizing all of the paperwork. We are extremely happy with our new Envision!
23:32 26 May 16
I had met with Mariah and she was so helpful and wonderful! It was raining and she ran in and out getting car after car to test drive..! They had many cars I was interested in at great prices! 4th person I know this year to get a car from Diamond. Oh and Korey K. was also very helpful with the breakdown and information of each vehicle! Jason made it all possible, Thank you! Everyone there was so nice and knowledgable.
05:43 17 Apr 16
We would like to thank Joey and Jason for helping us with our new purchase. They stand behind their products and go the extra mile!!
21:34 01 Mar 16
The sales department was great. They made it such an easy experience. They were patient with working around my schedule and helping me through the whole process. Todd and Matt made it easy and stress free. Very pleased overall. I would buy from Diamond again in the future.
04:23 12 Feb 16
Michalene and Matt made everything smooth from start to finish! Michalene went above and beyond when dealing with me, based in Fargo, and the dealership, in Alexandria. Plus, I got a great deal on my new ride!
16:58 07 Dec 15
Todd was very helpful. I was out of state, so I thought that would be a little more difficult to do a deal. Boy was I wrong, I called Todd probably 30+ times in 4 days and he was GREAT. Him & Matt made this super easy for me and I could not be happier with my purchase. HIGHLY recommend this place. I would give them 10 starts if i could! Thanks again!
15:51 11 Jun 15
We have all our work done on our vehicles at their location in Morris, MN! They always do a great job and have a wonderful staff!
18:57 21 Feb 15
Purchased a GMC Terrain a couple years ago, and the process was smooth and they got me a better deal than anyone else could.....and it wasn't even close. Recently found an oil leak and brought it in for repair. It was covered under the warranty with no questions asked. They had a nice loaner vehicle for me, and were easy to work with! No complaints. A+ rating.
16:45 01 Oct 14
We bought a vehicle in April 2014; we have been nothing but pleased with the service, the accommodations of a loaner vehicle when we needed one and the friendliness/helpfulness of the staff. Kudos! Thanks so much!
17:47 26 Aug 14
I took my ford escape in to get detailed, and could not be more pleased with the end result. Top if the line in customer service and quality of service!
17:51 26 Jul 14
I bought my '04 Ford F-150 from Jason back in march of 2014 and could not be happier with the customer service i received!!
00:54 25 Jun 14
Kristen Eklund is the best!
10:39 30 Apr 14
Great Customer Service. 100% recommend them!